Contact
Frequently Asked Questions
Get the Answers to Your Frequently Asked Questions About MSB Distro.
At MSB Distro, we offer a wide range of high-quality tobacco products, including premium cigars, vape, and loose leaf. We also carry a variety of smoking accessories, from lighters to ashtrays, so you can enjoy your smoking experience to the fullest.
We offer a variety of shipping options to suit your needs, including standard, expedited, and express shipping. Shipping costs are calculated at checkout and may vary based on the destination and package weight. We also offer free shipping on orders over a certain amount, so be sure to check our website for current promotions.
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or through the shipping carrier’s website.
We want you to be completely satisfied with your purchase, so if for any reason you are not happy with your order, please contact us within 14 days of receiving your package. We will do our best to resolve any issues and offer a refund or exchange if necessary.
Yes, we take your privacy seriously and use industry-standard encryption to protect your personal information. We never share your information with third parties and only use it to process your order and communicate with you about your purchase.